How Many Google Reviews Do Charlotte Businesses Have?
The typical business in Charlotte, NC has 265 Google reviews and a 4.59-star average rating, based on 597 local Google Business Profiles across 28 categories. Compared with the same kinds of businesses across the US, Charlotte businesses have 75% more reviews, ranking #1 of 5 North Carolina cities in our study.
Source: Feedback Guru analysis of public Google Business Profile data, collected December 2024 to January 2025. Methodology in the Google review statistics study.
See where your business stands, then start asking every customer.
Get a free Google review link and QR code in about a minute. Ratings and private feedback show up in your dashboard.
Median reviews
265
Average rating
4.59
Rated 4.5+
74%
Reviews vs. US
+75%
same categories
How Many Reviews It Takes to Stand Out in Charlotte
The median is the middle business in each category. Getting into the top 25% or top 10% of Charlotte businesses like yours is what makes a profile stand out in local results. For example, gyms in Charlotte need 163 reviews to reach the top 25% and 294 for the top 10%.
| Category | Businesses | Median reviews | Top 25% | Top 10% | Avg. rating | vs. US median |
|---|---|---|---|---|---|---|
| Gyms | 46 | 75 | 163+ | 294+ | 4.7 | ≈ same |
| Auto Repair Shops | 28 | 239 | 436+ | 809+ | 4.7 | +70% |
| Bars | 26 | 680 | 1,522+ | 4,938+ | 4.5 | ≈ same |
| Accountants | 25 | 43 | 92+ | 139+ | 4.8 | +258% |
| Restaurants | 23 | 986 | 2,399+ | 6,489+ | 4.6 | +16% |
| Dentists | 21 | 605 | 910+ | 1,468+ | 4.9 | +94% |
| Grocery Stores | 21 | 1,238 | 1,426+ | 2,061+ | 4.3 | +49% |
| Lawyers | 21 | 510 | 678+ | 983+ | 4.9 | +473% |
| Hotels and Lodging | 20 | 1,044 | 1,787+ | 2,339+ | 4.2 | +30% |
| Laundromats and Dry Cleaners | 20 | 216 | 315+ | 421+ | 4.6 | +99% |
| Car Washes | 19 | 585 | 998+ | — | 4.4 | +155% |
| Florists | 19 | 87 | 207+ | — | 4.7 | +28% |
| Plumbers | 19 | 1,136 | 1,454+ | — | 4.8 | +584% |
| Financial Services | 18 | 82 | 138+ | — | 4.7 | +22% |
| Bookstores | 17 | 175 | 530+ | — | 4.6 | ≈ same |
| Electricians | 17 | 409 | 1,883+ | — | 4.9 | +1178% |
| Gas Stations | 17 | 92 | 116+ | — | 3.5 | ≈ same |
| Veterinarians | 17 | 449 | 554+ | — | 4.7 | +79% |
| Health and Wellness | 16 | 80 | 164+ | — | 4.6 | +129% |
| Retail Stores | 16 | 305 | 353+ | — | 4.8 | +129% |
| Cafes | 15 | 571 | 925+ | — | 4.7 | +71% |
| Spas | 15 | 218 | 313+ | — | 4.6 | +127% |
| Movie Theaters | 13 | 1,410 | 3,471+ | — | 4.4 | −27% |
| Moving Companies | 13 | 831 | 999+ | — | 4.9 | +167% |
| General Contractors | 12 | 979 | 2,374+ | — | 4.9 | +889% |
| Bike Shops | 11 | 116 | 337+ | — | 4.8 | −18% |
| Pharmacies | 10 | 58 | 75+ | — | 4.0 | +125% |
| Schools | 10 | 25 | 58+ | — | 4.7 | ≈ same |
Categories with at least 10 reviewed businesses in Charlotte; top 10% shown when a category has 20 or more. "vs. US median" compares the Charlotte median with the median for the same category across all 48,320 businesses in the study.
How Charlotte Compares
Measured category by category against the US, Charlotte ranks #6 of 71 cities in our study and #1 of 5 in North Carolina. Competition for attention on Google is above average here: matching the typical local business takes more reviews than it would elsewhere.
Ahead of the US
- Electricians12.8× as many
- General Contractors9.9× as many
- Plumbers6.8× as many
Behind the US: room to stand out
- Movie Theaters27% fewer
How Reviews Are Spread Across Charlotte Businesses
1.8% of Charlotte businesses have fewer than 10 Google reviews, and 18.6% have 1,000 or more. The most reviewed categories are movie theaters (1,410), grocery stores (1,238) and plumbers (1,136); the least reviewed are schools (25), accountants (43) and pharmacies (58) (median reviews).
Share of reviewed businesses by review count. Blue: Charlotte. Gray: all businesses in the study.
Using These Numbers
- Find your category above and note the top 25% number. That's a realistic goal for standing out in Charlotte.
- Ask every customer, the same way. A link in your follow-up email or text and a QR code at the counter or on receipts. See how to get more Google reviews.
- Keep it steady and reply. Recent reviews and owner replies both matter, so a few new reviews every week beats a one-time push.
Google Reviews in Charlotte: FAQ
The typical (median) business in Charlotte, NC has 265 Google reviews and the average rating is 4.59 stars. 74.5% of Charlotte businesses are rated 4.5 stars or higher. Based on 597 Google Business Profiles collected December 2024 to January 2025.
Gyms are the most common category in our Charlotte data (46 businesses). The median has 75 reviews; 163 reviews puts one in the top 25% locally, and 294 in the top 10%.
Compared with the same kinds of businesses across the US, Charlotte businesses have 75% more Google reviews. That ranks Charlotte #6 of the 71 cities in our study and #1 of 5 in North Carolina.
By median review count: Movie Theaters (1,410), Grocery Stores (1,238), Plumbers (1,136). The fewest: Schools (25), Accountants (43), Pharmacies (58).
Ask every customer, the same way, every time: a link in your follow-up email or text, a QR code at the counter or on receipts. Make it a few taps, reply to the reviews you get, and keep it steady, because recent reviews count. Feedback Guru gives you a free review link and QR code for this.
Google Review Benchmarks for Other North Carolina Cities
- Raleigh median 200 reviews
- Cary median 188 reviews
- Wilmington median 84 reviews
- Washington median 26 reviews
See Where Your Charlotte Business Stands
Look up your business to compare its Google reviews with these benchmarks, then get a free review link and QR code for your customers.
Check My Business Free