Google Reviews for Gyms: Rating and Review Count Benchmarks
Sample: 2,979 reviewed gyms · Data collected December 2024 to January 2025 · By Feedback Guru
The median gym in our sample has a 4.9-star Google rating and 78 reviews. These figures come from 2,979 US gyms with at least one Google review, across 286 cities in 28 states, that Feedback Guru looked up through the Google Places API. Use them to see how your own rating and review count compare with other gyms.
Key Numbers
Median Rating
4.9
average 4.72
Median Reviews
78
all industries: 117
Rated Below 4.0
5.4%
all industries: 9.6%
Sample Size
2,979
gyms with 1+ review
- Half of gyms are rated 4.9 or higher. A quarter are at 4.6 or lower, and 33.0% have a perfect 5.0.
- 82.3% are rated 4.5 or higher, compared with 70.4% of all businesses in the sample.
- The typical gym has 78 reviews, fewer than the all-industry median of 117. The middle half have 33 to 188, and the top 10% have 477 or more.
- 33.0% have a perfect 5.0 rating, and 1.4% of operating gyms we found had no reviews at all.
Gyms vs All Businesses
All businesses = the full sample of 56,629 reviewed US businesses behind our Google review statistics.
| Measure | Gyms | All businesses |
|---|---|---|
| Average rating | 4.72 | 4.56 |
| Median rating | 4.9 | 4.7 |
| 25th percentile rating | 4.6 | 4.4 |
| 75th percentile rating | 5.0 | 4.9 |
| Rated 4.5 or higher | 82.3% | 70.4% |
| Rated below 4.0 | 5.4% | 9.6% |
| Perfect 5.0 | 33.0% | 20.3% |
| Median number of reviews | 78 | 117 |
| 25th–75th percentile reviews | 33–188 | 34–392 |
| 90th percentile reviews | 477 | 1,093 |
| Businesses with no reviews | 1.4% | 1.7% |
How Gyms Are Rated
Share of reviewed gyms in each rating band, and how review counts are spread.
| Google rating | Gyms | All |
|---|---|---|
| Below 3.5 | 1.0% | 3.9% |
| 3.5 to 3.9 | 4.5% | 5.7% |
| 4.0 to 4.4 | 12.3% | 20.0% |
| 4.5 to 4.7 | 18.1% | 24.9% |
| 4.8 to 5.0 | 64.2% | 45.5% |
| Number of reviews | Share | Avg rating |
|---|---|---|
| 1 to 9 | 5.8% | 4.87 |
| 10 to 49 | 29.7% | 4.84 |
| 50 to 199 | 40.7% | 4.78 |
| 200 to 999 | 21.6% | 4.43 |
| 1,000+ | 2.2% | 4.35 |
Average rating is shown only for bands with at least 30 businesses.
Where the Sample Comes From
The states with the most gyms in the sample. This shows how the sample is spread, not where gyms rate best: the sample leans toward the cities Feedback Guru has looked up, especially in Florida.
| State | Gyms in sample | Share of sample |
|---|---|---|
| Florida | 926 | 31.1% |
| Texas | 260 | 8.7% |
| North Carolina | 225 | 7.6% |
| New York | 194 | 6.5% |
| Arizona | 174 | 5.8% |
What This Means for Your Business
- Compare yourself with other gyms, not with 5.0. If you are below 4.9, you are in the lower half of gyms in our sample; below 4.6, the bottom quarter.
- Aim for at least 78 reviews. That is the median for gyms. Customers compare you with nearby competitors, so a review count well below the norm is a visible gap.
- Ask every customer, every time. A steady flow of reviews from all your customers keeps your rating representative of the service you actually give.
Work out how many new reviews you need with the free Google Reviews Calculator. For every industry side by side, see Google review benchmarks by industry.
Frequently Asked Questions
What is a good Google rating for a gym?
In our sample of 2,979 gyms, the median Google rating is 4.9 and the average is 4.72. A quarter are rated 4.6 or lower and 33.0% have a perfect 5.0. 82.3% are rated 4.5 or higher, so for gyms a rating near 4.9 is typical rather than exceptional.
How many Google reviews does a typical gym have?
The median gym in our sample has 78 Google reviews, fewer than the median of 117 across all 56,629 reviewed businesses. The middle half of gyms have between 33 and 188 reviews.
What share of gyms have a Google rating below 4.0?
5.4% of gyms in our sample are rated below 4.0, compared with 9.6% of all businesses in the sample. 33.0% have a perfect 5.0.
Where does this data come from?
These are aggregates from a sample of 2,979 gyms with at least one review that Feedback Guru looked up through the Google Places API between December 2024 and January 2025. It is not a random sample of all US gyms, and no individual business is shown.
Methodology
This page uses a sample of businesses that Feedback Guru looked up through the Google Places API, mostly between December 2024 and January 2025. For each business we recorded its public star rating, review count, primary business type and city. Each business is counted once, using its most recent snapshot, and businesses marked as closed are excluded.
"Gyms" means businesses whose primary Google business type was gym.
Rating figures cover the 2,979 gyms with at least one review; the share with no reviews is based on all
3,020 operating gyms found. We only publish industries with at least 200 reviewed businesses,
and we show aggregates only, never individual businesses.
The sample is not a random sample of all US gyms. It covers the cities Feedback Guru has analyzed, with a larger share from Florida, so treat the numbers as indicative. Ratings and review counts have changed since collection. The method matches our Google review statistics study.
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