Google Reviews for Cafes: Rating and Review Count Benchmarks
Sample: 1,493 reviewed cafes · Data collected December 2024 to January 2025 · By Feedback Guru
The median cafe in our sample has a 4.6-star Google rating and 333 reviews. These figures come from 1,493 US cafes with at least one Google review, across 132 cities in 27 states, that Feedback Guru looked up through the Google Places API. Use them to see how your own rating and review count compare with other cafes.
Key Numbers
Median Rating
4.6
average 4.58
Median Reviews
333
all industries: 117
Rated Below 4.0
2.2%
all industries: 9.6%
Sample Size
1,493
cafes with 1+ review
- Half of cafes are rated 4.6 or higher. A quarter are at 4.4 or lower, and a quarter at 4.8 or higher.
- 73.9% are rated 4.5 or higher, compared with 70.4% of all businesses in the sample.
- The typical cafe has 333 reviews, more than the all-industry median of 117. The middle half have 127 to 731, and the top 10% have 1,317 or more.
- 5.3% have a perfect 5.0 rating, and 0.3% of operating cafes we found had no reviews at all.
Cafes vs All Businesses
All businesses = the full sample of 56,629 reviewed US businesses behind our Google review statistics.
| Measure | Cafes | All businesses |
|---|---|---|
| Average rating | 4.58 | 4.56 |
| Median rating | 4.6 | 4.7 |
| 25th percentile rating | 4.4 | 4.4 |
| 75th percentile rating | 4.8 | 4.9 |
| Rated 4.5 or higher | 73.9% | 70.4% |
| Rated below 4.0 | 2.2% | 9.6% |
| Perfect 5.0 | 5.3% | 20.3% |
| Median number of reviews | 333 | 117 |
| 25th–75th percentile reviews | 127–731 | 34–392 |
| 90th percentile reviews | 1,317 | 1,093 |
| Businesses with no reviews | 0.3% | 1.7% |
How Cafes Are Rated
Share of reviewed cafes in each rating band, and how review counts are spread.
| Google rating | Cafes | All |
|---|---|---|
| Below 3.5 | 0.7% | 3.9% |
| 3.5 to 3.9 | 1.5% | 5.7% |
| 4.0 to 4.4 | 23.9% | 20.0% |
| 4.5 to 4.7 | 46.3% | 24.9% |
| 4.8 to 5.0 | 27.6% | 45.5% |
| Number of reviews | Share | Avg rating |
|---|---|---|
| 1 to 9 | 2.7% | 4.58 |
| 10 to 49 | 8.5% | 4.64 |
| 50 to 199 | 23.8% | 4.65 |
| 200 to 999 | 48.4% | 4.56 |
| 1,000+ | 16.6% | 4.52 |
Average rating is shown only for bands with at least 30 businesses.
Where the Sample Comes From
The states with the most cafes in the sample. This shows how the sample is spread, not where cafes rate best: the sample leans toward the cities Feedback Guru has looked up, especially in Florida.
| State | Cafes in sample | Share of sample |
|---|---|---|
| Florida | 376 | 25.2% |
| New York | 130 | 8.7% |
| Texas | 118 | 7.9% |
| North Carolina | 100 | 6.7% |
| Arizona | 91 | 6.1% |
What This Means for Your Business
- Compare yourself with other cafes, not with 5.0. If you are below 4.6, you are in the lower half of cafes in our sample; below 4.4, the bottom quarter.
- Aim for at least 333 reviews. That is the median for cafes. Customers compare you with nearby competitors, so a review count well below the norm is a visible gap.
- Ask every customer, every time. A steady flow of reviews from all your customers keeps your rating representative of the service you actually give.
Work out how many new reviews you need with the free Google Reviews Calculator, and read our google review management for restaurants and cafes. For every industry side by side, see Google review benchmarks by industry.
Frequently Asked Questions
What is a good Google rating for a cafe?
In our sample of 1,493 cafes, the median Google rating is 4.6 and the average is 4.58. A quarter are rated 4.4 or lower and a quarter 4.8 or higher. 73.9% are rated 4.5 or higher, so for cafes a rating near 4.6 is typical rather than exceptional.
How many Google reviews does a typical cafe have?
The median cafe in our sample has 333 Google reviews, more than the median of 117 across all 56,629 reviewed businesses. The middle half of cafes have between 127 and 731 reviews.
What share of cafes have a Google rating below 4.0?
2.2% of cafes in our sample are rated below 4.0, compared with 9.6% of all businesses in the sample. 5.3% have a perfect 5.0.
Where does this data come from?
These are aggregates from a sample of 1,493 cafes with at least one review that Feedback Guru looked up through the Google Places API between December 2024 and January 2025. It is not a random sample of all US cafes, and no individual business is shown.
Methodology
This page uses a sample of businesses that Feedback Guru looked up through the Google Places API, mostly between December 2024 and January 2025. For each business we recorded its public star rating, review count, primary business type and city. Each business is counted once, using its most recent snapshot, and businesses marked as closed are excluded.
"Cafes" means businesses whose primary Google business type was cafe.
Rating figures cover the 1,493 cafes with at least one review; the share with no reviews is based on all
1,497 operating cafes found. We only publish industries with at least 200 reviewed businesses,
and we show aggregates only, never individual businesses.
The sample is not a random sample of all US cafes. It covers the cities Feedback Guru has analyzed, with a larger share from Florida, so treat the numbers as indicative. Ratings and review counts have changed since collection. The method matches our Google review statistics study.
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