Google Reviews for Moving Companies: Rating and Review Count Benchmarks
Sample: 419 reviewed moving companies · Data collected December 2024 to January 2025 · By Feedback Guru
The median moving company in our sample has a 4.8-star Google rating and 311 reviews. These figures come from 419 US moving companies with at least one Google review, across 93 cities in 21 states, that Feedback Guru looked up through the Google Places API. Use them to see how your own rating and review count compare with other moving companies.
Key Numbers
Median Rating
4.8
average 4.72
Median Reviews
311
all industries: 117
Rated Below 4.0
4.1%
all industries: 9.6%
Sample Size
419
moving companies with 1+ review
- Half of moving companies are rated 4.8 or higher. A quarter are at 4.7 or lower, and a quarter at 4.9 or higher.
- 87.8% are rated 4.5 or higher, compared with 70.4% of all businesses in the sample.
- The typical moving company has 311 reviews, more than the all-industry median of 117. The middle half have 132 to 670, and the top 10% have 976 or more.
- 10.3% have a perfect 5.0 rating, and 0.2% of operating moving companies we found had no reviews at all.
Moving Companies vs All Businesses
All businesses = the full sample of 56,629 reviewed US businesses behind our Google review statistics.
| Measure | Moving Companies | All businesses |
|---|---|---|
| Average rating | 4.72 | 4.56 |
| Median rating | 4.8 | 4.7 |
| 25th percentile rating | 4.7 | 4.4 |
| 75th percentile rating | 4.9 | 4.9 |
| Rated 4.5 or higher | 87.8% | 70.4% |
| Rated below 4.0 | 4.1% | 9.6% |
| Perfect 5.0 | 10.3% | 20.3% |
| Median number of reviews | 311 | 117 |
| 25th–75th percentile reviews | 132–670 | 34–392 |
| 90th percentile reviews | 976 | 1,093 |
| Businesses with no reviews | 0.2% | 1.7% |
How Moving Companies Are Rated
Share of reviewed moving companies in each rating band, and how review counts are spread.
| Google rating | Moving Companies | All |
|---|---|---|
| Below 3.5 | 1.0% | 3.9% |
| 3.5 to 3.9 | 3.1% | 5.7% |
| 4.0 to 4.4 | 8.1% | 20.0% |
| 4.5 to 4.7 | 22.4% | 24.9% |
| 4.8 to 5.0 | 65.4% | 45.5% |
| Number of reviews | Share | Avg rating |
|---|---|---|
| 1 to 9 | 2.9% | n/a |
| 10 to 49 | 7.4% | 4.52 |
| 50 to 199 | 26.0% | 4.58 |
| 200 to 999 | 54.9% | 4.8 |
| 1,000+ | 8.8% | 4.88 |
Average rating is shown only for bands with at least 30 businesses.
Where the Sample Comes From
The states with the most moving companies in the sample. This shows how the sample is spread, not where moving companies rate best: the sample leans toward the cities Feedback Guru has looked up, especially in Florida.
| State | Moving Companies in sample | Share of sample |
|---|---|---|
| Florida | 138 | 32.9% |
| North Carolina | 45 | 10.7% |
| Texas | 35 | 8.4% |
| New York | 30 | 7.2% |
What This Means for Your Business
- Compare yourself with other moving companies, not with 5.0. If you are below 4.8, you are in the lower half of moving companies in our sample; below 4.7, the bottom quarter.
- Aim for at least 311 reviews. That is the median for moving companies. Customers compare you with nearby competitors, so a review count well below the norm is a visible gap.
- Ask every customer, every time. A steady flow of reviews from all your customers keeps your rating representative of the service you actually give.
Work out how many new reviews you need with the free Google Reviews Calculator, and read our google reviews guide for home service businesses. For every industry side by side, see Google review benchmarks by industry.
Frequently Asked Questions
What is a good Google rating for a moving company?
In our sample of 419 moving companies, the median Google rating is 4.8 and the average is 4.72. A quarter are rated 4.7 or lower and a quarter 4.9 or higher. 87.8% are rated 4.5 or higher, so for moving companies a rating near 4.8 is typical rather than exceptional.
How many Google reviews does a typical moving company have?
The median moving company in our sample has 311 Google reviews, more than the median of 117 across all 56,629 reviewed businesses. The middle half of moving companies have between 132 and 670 reviews.
What share of moving companies have a Google rating below 4.0?
4.1% of moving companies in our sample are rated below 4.0, compared with 9.6% of all businesses in the sample. 10.3% have a perfect 5.0.
Where does this data come from?
These are aggregates from a sample of 419 moving companies with at least one review that Feedback Guru looked up through the Google Places API between December 2024 and January 2025. It is not a random sample of all US moving companies, and no individual business is shown.
Methodology
This page uses a sample of businesses that Feedback Guru looked up through the Google Places API, mostly between December 2024 and January 2025. For each business we recorded its public star rating, review count, primary business type and city. Each business is counted once, using its most recent snapshot, and businesses marked as closed are excluded.
"Moving Companies" means businesses whose primary Google business type was moving_company.
Rating figures cover the 419 moving companies with at least one review; the share with no reviews is based on all
420 operating moving companies found. We only publish industries with at least 200 reviewed businesses,
and we show aggregates only, never individual businesses.
The sample is not a random sample of all US moving companies. It covers the cities Feedback Guru has analyzed, with a larger share from Florida, so treat the numbers as indicative. Ratings and review counts have changed since collection. The method matches our Google review statistics study.
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