Google Reviews for Plumbers: Rating and Review Count Benchmarks
Sample: 1,105 reviewed plumbers · Data collected December 2024 to January 2025 · By Feedback Guru
The median plumbing business in our sample has a 4.8-star Google rating and 166 reviews. These figures come from 1,105 US plumbers with at least one Google review, across 214 cities in 20 states, that Feedback Guru looked up through the Google Places API. Use them to see how your own rating and review count compare with other plumbers.
Key Numbers
Median Rating
4.8
average 4.75
Median Reviews
166
all industries: 117
Rated Below 4.0
2.9%
all industries: 9.6%
Sample Size
1,105
plumbers with 1+ review
- Half of plumbers are rated 4.8 or higher. A quarter are at 4.7 or lower, and a quarter at 4.9 or higher.
- 90.0% are rated 4.5 or higher, compared with 70.4% of all businesses in the sample.
- The typical plumbing business has 166 reviews, more than the all-industry median of 117. The middle half have 43 to 631, and the top 10% have 1,756 or more.
- 19.8% have a perfect 5.0 rating, and 0.5% of operating plumbers we found had no reviews at all.
Plumbers vs All Businesses
All businesses = the full sample of 56,629 reviewed US businesses behind our Google review statistics.
| Measure | Plumbers | All businesses |
|---|---|---|
| Average rating | 4.75 | 4.56 |
| Median rating | 4.8 | 4.7 |
| 25th percentile rating | 4.7 | 4.4 |
| 75th percentile rating | 4.9 | 4.9 |
| Rated 4.5 or higher | 90.0% | 70.4% |
| Rated below 4.0 | 2.9% | 9.6% |
| Perfect 5.0 | 19.8% | 20.3% |
| Median number of reviews | 166 | 117 |
| 25th–75th percentile reviews | 43–631 | 34–392 |
| 90th percentile reviews | 1,756 | 1,093 |
| Businesses with no reviews | 0.5% | 1.7% |
How Plumbers Are Rated
Share of reviewed plumbers in each rating band, and how review counts are spread.
| Google rating | Plumbers | All |
|---|---|---|
| Below 3.5 | 1.3% | 3.9% |
| 3.5 to 3.9 | 1.6% | 5.7% |
| 4.0 to 4.4 | 7.1% | 20.0% |
| 4.5 to 4.7 | 21.6% | 24.9% |
| 4.8 to 5.0 | 68.4% | 45.5% |
| Number of reviews | Share | Avg rating |
|---|---|---|
| 1 to 9 | 6.3% | 4.54 |
| 10 to 49 | 21.4% | 4.68 |
| 50 to 199 | 25.6% | 4.74 |
| 200 to 999 | 29.2% | 4.83 |
| 1,000+ | 17.5% | 4.81 |
Average rating is shown only for bands with at least 30 businesses.
Where the Sample Comes From
The states with the most plumbers in the sample. This shows how the sample is spread, not where plumbers rate best: the sample leans toward the cities Feedback Guru has looked up, especially in Florida.
| State | Plumbers in sample | Share of sample |
|---|---|---|
| Florida | 313 | 28.3% |
| Texas | 120 | 10.9% |
| North Carolina | 89 | 8.1% |
| Arizona | 88 | 8.0% |
| Idaho | 71 | 6.4% |
What This Means for Your Business
- Compare yourself with other plumbers, not with 5.0. If you are below 4.8, you are in the lower half of plumbers in our sample; below 4.7, the bottom quarter.
- Aim for at least 166 reviews. That is the median for plumbers. Customers compare you with nearby competitors, so a review count well below the norm is a visible gap.
- Ask every customer, every time. A steady flow of reviews from all your customers keeps your rating representative of the service you actually give.
Work out how many new reviews you need with the free Google Reviews Calculator, and read our google reviews guide for home service contractors. For every industry side by side, see Google review benchmarks by industry.
Frequently Asked Questions
What is a good Google rating for a plumbing business?
In our sample of 1,105 plumbers, the median Google rating is 4.8 and the average is 4.75. A quarter are rated 4.7 or lower and a quarter 4.9 or higher. 90.0% are rated 4.5 or higher, so for plumbers a rating near 4.8 is typical rather than exceptional.
How many Google reviews does a typical plumbing business have?
The median plumbing business in our sample has 166 Google reviews, more than the median of 117 across all 56,629 reviewed businesses. The middle half of plumbers have between 43 and 631 reviews.
What share of plumbers have a Google rating below 4.0?
2.9% of plumbers in our sample are rated below 4.0, compared with 9.6% of all businesses in the sample. 19.8% have a perfect 5.0.
Where does this data come from?
These are aggregates from a sample of 1,105 plumbers with at least one review that Feedback Guru looked up through the Google Places API between December 2024 and January 2025. It is not a random sample of all US plumbers, and no individual business is shown.
Methodology
This page uses a sample of businesses that Feedback Guru looked up through the Google Places API, mostly between December 2024 and January 2025. For each business we recorded its public star rating, review count, primary business type and city. Each business is counted once, using its most recent snapshot, and businesses marked as closed are excluded.
"Plumbers" means businesses whose primary Google business type was plumber.
Rating figures cover the 1,105 plumbers with at least one review; the share with no reviews is based on all
1,110 operating plumbers found. We only publish industries with at least 200 reviewed businesses,
and we show aggregates only, never individual businesses.
The sample is not a random sample of all US plumbers. It covers the cities Feedback Guru has analyzed, with a larger share from Florida, so treat the numbers as indicative. Ratings and review counts have changed since collection. The method matches our Google review statistics study.
Google Review Benchmarks for Other Industries
Restaurants
median 4.5 stars · 848 reviews
Dentists
median 4.9 stars · 312 reviews
Auto Repair Shops
median 4.7 stars · 141 reviews
Gyms
median 4.9 stars · 78 reviews
Lawyers
median 4.9 stars · 89 reviews
Accountants
median 5.0 stars · 12 reviews
Electricians
median 4.9 stars · 32 reviews
Veterinarians
median 4.7 stars · 251 reviews
Hair Salons
median 4.9 stars · 115 reviews
Beauty Salons
median 4.8 stars · 114 reviews
Spas
median 4.7 stars · 96 reviews
General Contractors
median 4.9 stars · 99 reviews
Cafes
median 4.6 stars · 333 reviews
Moving Companies
median 4.8 stars · 311 reviews
Get More Google Reviews
Feedback Guru gives every customer a one-tap way to review you on Google, and lets customers tell you about problems directly so you can follow up.
Get Started Free