How Many Google Reviews Do Philadelphia Businesses Have?

The typical business in Philadelphia, PA has 195 Google reviews and a 4.47-star average rating, based on 1,049 local Google Business Profiles across 33 categories. Compared with the same kinds of businesses across the US, Philadelphia businesses have 39% more reviews.

Source: Feedback Guru analysis of public Google Business Profile data, collected December 2024 to January 2025. Methodology in the Google review statistics study.

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Median reviews

195

Average rating

4.47

Rated 4.5+

64%

Reviews vs. US

+39%

same categories

How Many Reviews It Takes to Stand Out in Philadelphia

The median is the middle business in each category. Getting into the top 25% or top 10% of Philadelphia businesses like yours is what makes a profile stand out in local results. For example, auto repair shops in Philadelphia need 213 reviews to reach the top 25% and 431 for the top 10%.

Category Businesses Median reviews Top 25% Top 10% Avg. rating vs. US median
Auto Repair Shops 91 108 213+ 431+ 4.6 −23%
Hotels and Lodging 72 1,059 2,357+ 3,287+ 4.1 +32%
Gyms 70 101 330+ 593+ 4.7 +29%
Pharmacies 64 33 48+ 110+ 4.1 +29%
Gas Stations 56 126 224+ 352+ 3.5 +37%
Restaurants 49 1,550 2,312+ 3,748+ 4.5 +83%
Bars 43 567 967+ 1,730+ 4.5 −14%
Dentists 39 310 691+ 952+ 4.7 ≈ same
Spas 39 73 281+ 381+ 4.5 −24%
Grocery Stores 38 1,792 3,470+ 4,902+ 4.2 +115%
Cafes 36 443 839+ 2,484+ 4.6 +33%
Retail Stores 29 138 290+ 1,221+ 4.6 ≈ same
Hair Salons 27 160 275+ 591+ 4.8 +39%
Laundromats and Dry Cleaners 27 257 314+ 375+ 4.5 +136%
Accountants 22 17 35+ 110+ 4.5 +46%
Electricians 22 90 157+ 268+ 4.9 +181%
Car Washes 21 433 616+ 786+ 4.2 +89%
Florists 21 96 210+ 334+ 4.7 +41%
Veterinarians 21 414 518+ 815+ 4.6 +65%
Bookstores 20 150 274+ 770+ 4.7 −17%
Lawyers 20 322 437+ 602+ 4.8 +262%
Plumbers 20 379 694+ 1,058+ 4.8 +129%
Locksmiths 19 250 414+ — 4.7 +155%
General Contractors 16 142 287+ — 4.8 +43%
Bike Shops 15 126 225+ — 4.5 −11%
Financial Services 14 172 226+ — 4.1 +157%
Food Businesses 13 53 67+ — 4.8 +71%
Pet Stores 13 183 668+ — 4.5 −36%
Movie Theaters 12 802 2,511+ — 4.4 −59%
Moving Companies 12 522 911+ — 4.8 +68%
Supermarkets 12 1,348 1,946+ — 4.2 +20%
Schools 11 32 60+ — 4.7 +33%
Self Storage 10 467 679+ — 4.7 +162%

Categories with at least 10 reviewed businesses in Philadelphia; top 10% shown when a category has 20 or more. "vs. US median" compares the Philadelphia median with the median for the same category across all 48,320 businesses in the study.

How Philadelphia Compares

Measured category by category against the US, Philadelphia ranks #17 of 71 cities in our study. Competition for attention on Google is above average here: matching the typical local business takes more reviews than it would elsewhere.

Ahead of the US

Behind the US: room to stand out

  • Movie Theaters59% fewer
  • Pet Stores36% fewer
  • Spas24% fewer

How Reviews Are Spread Across Philadelphia Businesses

3.0% of Philadelphia businesses have fewer than 10 Google reviews, and 15.6% have 1,000 or more. The most reviewed categories are grocery stores (1,792), restaurants (1,550) and supermarkets (1,348); the least reviewed are accountants (17), schools (32) and pharmacies (33) (median reviews).

1 to 9 reviews Philadelphia 3.0% · US 8.0%
10 to 49 reviews Philadelphia 16.6% · US 20.9%
50 to 199 reviews Philadelphia 30.8% · US 29.4%
200 to 999 reviews Philadelphia 34.0% · US 29.3%
1,000+ reviews Philadelphia 15.6% · US 12.5%

Share of reviewed businesses by review count. Blue: Philadelphia. Gray: all businesses in the study.

Using These Numbers

  1. Find your category above and note the top 25% number. That's a realistic goal for standing out in Philadelphia.
  2. Ask every customer, the same way. A link in your follow-up email or text and a QR code at the counter or on receipts. See how to get more Google reviews.
  3. Keep it steady and reply. Recent reviews and owner replies both matter, so a few new reviews every week beats a one-time push.

Google Reviews in Philadelphia: FAQ

The typical (median) business in Philadelphia, PA has 195 Google reviews and the average rating is 4.47 stars. 63.6% of Philadelphia businesses are rated 4.5 stars or higher. Based on 1,049 Google Business Profiles collected December 2024 to January 2025.

Auto Repair Shops are the most common category in our Philadelphia data (91 businesses). The median has 108 reviews; 213 reviews puts one in the top 25% locally, and 431 in the top 10%.

Compared with the same kinds of businesses across the US, Philadelphia businesses have 39% more Google reviews. That ranks Philadelphia #17 of the 71 cities in our study.

By median review count: Grocery Stores (1,792), Restaurants (1,550), Supermarkets (1,348). The fewest: Accountants (17), Schools (32), Pharmacies (33).

Ask every customer, the same way, every time: a link in your follow-up email or text, a QR code at the counter or on receipts. Make it a few taps, reply to the reviews you get, and keep it steady, because recent reviews count. Feedback Guru gives you a free review link and QR code for this.

See Where Your Philadelphia Business Stands

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