How Many Google Reviews Do Richmond Businesses Have?
The typical business in Richmond, VA has 225 Google reviews and a 4.54-star average rating, based on 322 local Google Business Profiles across 16 categories. Compared with the same kinds of businesses across the US, Richmond businesses have 19% more reviews.
Source: Feedback Guru analysis of public Google Business Profile data, collected December 2024 to January 2025. Methodology in the Google review statistics study.
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Median reviews
225
Average rating
4.54
Rated 4.5+
66%
Reviews vs. US
+19%
same categories
How Many Reviews It Takes to Stand Out in Richmond
The median is the middle business in each category. Getting into the top 25% or top 10% of Richmond businesses like yours is what makes a profile stand out in local results. For example, retail stores in Richmond need 611 reviews to reach the top 25% and 1,187 for the top 10%.
| Category | Businesses | Median reviews | Top 25% | Top 10% | Avg. rating | vs. US median |
|---|---|---|---|---|---|---|
| Retail Stores | 34 | 156 | 611+ | 1,187+ | 4.8 | +18% |
| Restaurants | 31 | 1,062 | 2,053+ | 3,648+ | 4.4 | +25% |
| Auto Repair Shops | 22 | 276 | 411+ | 542+ | 4.7 | +96% |
| Dentists | 20 | 328 | 470+ | 631+ | 4.8 | +5% |
| Lawyers | 18 | 221 | 333+ | — | 4.9 | +148% |
| Gas Stations | 16 | 106 | 152+ | — | 3.7 | +15% |
| Accountants | 15 | 5 | 11+ | — | 4.8 | −58% |
| Gyms | 15 | 199 | 316+ | — | 4.6 | +155% |
| Hotels and Lodging | 15 | 804 | 1,400+ | — | 4.3 | ≈ same |
| Laundromats and Dry Cleaners | 15 | 109 | 236+ | — | 4.5 | ≈ same |
| Pharmacies | 15 | 31 | 40+ | — | 3.9 | +19% |
| Grocery Stores | 13 | 848 | 1,251+ | — | 4.3 | ≈ same |
| Spas | 13 | 137 | 289+ | — | 4.7 | +43% |
| Cafes | 12 | 414 | 574+ | — | 4.5 | +24% |
| Bars | 11 | 1,122 | 2,440+ | — | 4.5 | +70% |
| Bike Shops | 10 | 120 | 158+ | — | 4.7 | −15% |
Categories with at least 10 reviewed businesses in Richmond; top 10% shown when a category has 20 or more. "vs. US median" compares the Richmond median with the median for the same category across all 48,320 businesses in the study.
How Richmond Compares
Measured category by category against the US, Richmond ranks #23 of 71 cities in our study. Competition for attention on Google is above average here: matching the typical local business takes more reviews than it would elsewhere.
Ahead of the US
- Gyms2.5× as many
- Lawyers2.5× as many
- Auto Repair Shops2.0× as many
Behind the US: room to stand out
- Accountants58% fewer
How Reviews Are Spread Across Richmond Businesses
5.9% of Richmond businesses have fewer than 10 Google reviews, and 16.5% have 1,000 or more. The most reviewed categories are bars (1,122), restaurants (1,062) and grocery stores (848); the least reviewed are accountants (5), pharmacies (31) and gas stations (106) (median reviews).
Share of reviewed businesses by review count. Blue: Richmond. Gray: all businesses in the study.
Using These Numbers
- Find your category above and note the top 25% number. That's a realistic goal for standing out in Richmond.
- Ask every customer, the same way. A link in your follow-up email or text and a QR code at the counter or on receipts. See how to get more Google reviews.
- Keep it steady and reply. Recent reviews and owner replies both matter, so a few new reviews every week beats a one-time push.
Google Reviews in Richmond: FAQ
The typical (median) business in Richmond, VA has 225 Google reviews and the average rating is 4.54 stars. 66.5% of Richmond businesses are rated 4.5 stars or higher. Based on 322 Google Business Profiles collected December 2024 to January 2025.
Retail Stores are the most common category in our Richmond data (34 businesses). The median has 156 reviews; 611 reviews puts one in the top 25% locally, and 1,187 in the top 10%.
Compared with the same kinds of businesses across the US, Richmond businesses have 19% more Google reviews. That ranks Richmond #23 of the 71 cities in our study.
By median review count: Bars (1,122), Restaurants (1,062), Grocery Stores (848). The fewest: Accountants (5), Pharmacies (31), Gas Stations (106).
Ask every customer, the same way, every time: a link in your follow-up email or text, a QR code at the counter or on receipts. Make it a few taps, reply to the reviews you get, and keep it steady, because recent reviews count. Feedback Guru gives you a free review link and QR code for this.
See Where Your Richmond Business Stands
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