How Many Google Reviews Do Knoxville Businesses Have?

The typical business in Knoxville, TN has 239 Google reviews and a 4.55-star average rating, based on 356 local Google Business Profiles across 17 categories. Compared with the same kinds of businesses across the US, Knoxville businesses have 48% more reviews, ranking #1 of 3 Tennessee cities in our study.

Source: Feedback Guru analysis of public Google Business Profile data, collected December 2024 to January 2025. Methodology in the Google review statistics study.

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Median reviews

239

Average rating

4.55

Rated 4.5+

67%

Reviews vs. US

+48%

same categories

How Many Reviews It Takes to Stand Out in Knoxville

The median is the middle business in each category. Getting into the top 25% or top 10% of Knoxville businesses like yours is what makes a profile stand out in local results. For example, retail stores in Knoxville need 507 reviews to reach the top 25% and 1,224 for the top 10%.

Category Businesses Median reviews Top 25% Top 10% Avg. rating vs. US median
Retail Stores 24 233 507+ 1,224+ 4.7 +75%
Auto Repair Shops 23 271 601+ 774+ 4.7 +92%
Bars 22 989 1,630+ 3,362+ 4.5 +50%
Laundromats and Dry Cleaners 20 161 279+ 330+ 4.3 +48%
Pharmacies 20 33 111+ 234+ 4.5 +29%
Gas Stations 19 55 380+ — 3.8 −40%
Gyms 19 178 304+ — 4.6 +128%
Hotels and Lodging 19 815 1,168+ — 4.1 ≈ same
Accountants 18 9 36+ — 4.8 −25%
Dentists 18 435 528+ — 4.9 +39%
Restaurants 18 755 1,280+ — 4.5 −11%
Lawyers 16 139 243+ — 4.9 +57%
Grocery Stores 15 1,310 1,394+ — 4.3 +57%
Cafes 14 345 889+ — 4.8 ≈ same
Spas 14 155 296+ — 4.8 +62%
Bike Shops 13 76 119+ — 4.8 −46%
Pet Stores 10 766 888+ — 4.5 +166%

Categories with at least 10 reviewed businesses in Knoxville; top 10% shown when a category has 20 or more. "vs. US median" compares the Knoxville median with the median for the same category across all 48,320 businesses in the study.

How Knoxville Compares

Measured category by category against the US, Knoxville ranks #11 of 71 cities in our study and #1 of 3 in Tennessee. Competition for attention on Google is above average here: matching the typical local business takes more reviews than it would elsewhere.

Ahead of the US

Behind the US: room to stand out

  • Bike Shops46% fewer
  • Gas Stations40% fewer
  • Accountants25% fewer

How Reviews Are Spread Across Knoxville Businesses

3.4% of Knoxville businesses have fewer than 10 Google reviews, and 16.9% have 1,000 or more. The most reviewed categories are grocery stores (1,310), bars (989) and hotels and lodging (815); the least reviewed are accountants (9), pharmacies (33) and gas stations (55) (median reviews).

1 to 9 reviews Knoxville 3.4% · US 8.0%
10 to 49 reviews Knoxville 12.4% · US 20.9%
50 to 199 reviews Knoxville 29.2% · US 29.4%
200 to 999 reviews Knoxville 38.2% · US 29.3%
1,000+ reviews Knoxville 16.9% · US 12.5%

Share of reviewed businesses by review count. Blue: Knoxville. Gray: all businesses in the study.

Using These Numbers

  1. Find your category above and note the top 25% number. That's a realistic goal for standing out in Knoxville.
  2. Ask every customer, the same way. A link in your follow-up email or text and a QR code at the counter or on receipts. See how to get more Google reviews.
  3. Keep it steady and reply. Recent reviews and owner replies both matter, so a few new reviews every week beats a one-time push.

Google Reviews in Knoxville: FAQ

The typical (median) business in Knoxville, TN has 239 Google reviews and the average rating is 4.55 stars. 66.9% of Knoxville businesses are rated 4.5 stars or higher. Based on 356 Google Business Profiles collected December 2024 to January 2025.

Retail Stores are the most common category in our Knoxville data (24 businesses). The median has 233 reviews; 507 reviews puts one in the top 25% locally, and 1,224 in the top 10%.

Compared with the same kinds of businesses across the US, Knoxville businesses have 48% more Google reviews. That ranks Knoxville #11 of the 71 cities in our study and #1 of 3 in Tennessee.

By median review count: Grocery Stores (1,310), Bars (989), Hotels and Lodging (815). The fewest: Accountants (9), Pharmacies (33), Gas Stations (55).

Ask every customer, the same way, every time: a link in your follow-up email or text, a QR code at the counter or on receipts. Make it a few taps, reply to the reviews you get, and keep it steady, because recent reviews count. Feedback Guru gives you a free review link and QR code for this.

Google Review Benchmarks for Other Tennessee Cities

All cities · Google reviews by industry · Full study

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