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Birdeye Pricing (2026): Plans, Costs, Contracts and Hidden Fees

Last checked: October 14, 2026 · By Feedback Guru · Prices in USD. Every figure links to where it came from.

Short answer: Birdeye does not list prices on its website. You get a quote after giving your number of locations and contact details (Birdeye pricing page). Third-party reports put the entry plan at about $299 per location per month, with higher tiers up to roughly $449 to $699+ per location per month, usually on a 12-month contract. Treat those as estimates, and get every fee in writing.

Birdeye Pricing at a Glance

Plan Reported price (per location / month) Source
Official price Not published. Quote-based, by number of locations (1–3 up to 1,000+) Birdeye
Starter $299 (Costbench); $299–$349 (WiserReview) Costbench, WiserReview
Growth $349 (Costbench); $399–$599 (WiserReview) Costbench, WiserReview
Dominate $449 (Costbench); $449–$699+ (WiserReview) Costbench, WiserReview
Premium / custom Custom, with volume discounts (Costbench says for 4+ locations) Costbench

WiserReview (updated July 9, 2026) sells competing review software; Costbench is a software pricing site. Neither is an official Birdeye price list. At the lowest reported entry price, one location for a year is $299 × 12 = $3,588 before any fees.

How Birdeye Prices Its Plans

Birdeye's pricing page is headed "Pricing built around outcomes, not seat counts" and says "One platform, one contract - replace point products and pay only for what you deploy at your locations" (source). In practice that means price per location, not per user, and it rises with the modules you add. Vendr's Birdeye listing names the three tiers as Starter, Growth and Dominate (Vendr).

What each plan includes (as reported by Costbench, updated August 26, 2026)

  • Starter: review monitoring across 200+ sites, automated SMS and email review request campaigns, basic reputation management and Google Business Profile integration.
  • Growth: everything in Starter plus AI review response suggestions, competitor benchmarking and enhanced reporting.
  • Dominate: everything in Growth plus advanced messaging and webchat, referral marketing tools and the full customer experience platform.
  • Premium (4+ locations): custom features, volume discounts, dedicated account management and custom integrations.

Source: Costbench Birdeye pricing.

Birdeye's own product pages describe AI-drafted review responses, review generation campaigns, listings, social media, webchat, surveys, ticketing and competitor tracking (Birdeye reviews product). Which of these sit in which tier is set in your quote.

Hidden Costs and Contract Terms

  • Early cancellation: Birdeye says it "can only close an account early if there was an early opt-out clause included in the contract you signed" (Birdeye cancellation policy).
  • Term and renewal: WiserReview reports deals are typically 12-month contracts billed monthly that auto-renew unless you send written cancellation 90 days before renewal (WiserReview). Costbench reports a one-year minimum, with some users reporting three-year terms (Costbench).
  • Renewal increase: an "innovation fee" of about 8% at renewal (WiserReview).
  • Texting: SMS carrier fees of $0.01–$0.03 per message (WiserReview).
  • Setup: $500–$2,000 for complex integrations (WiserReview).
  • Add-ons: $50–$200 per location per month per module (WiserReview).

Before signing, ask for the term length, renewal notice period, renewal price cap, messaging fees and any setup fee to be written into the order form.

Who Birdeye Suits

Birdeye fits multi-location brands and franchises that want reviews, listings, social, webchat and surveys under one contract, with central reporting and a team to run it. For a single location that mainly wants more Google reviews, paying several thousand dollars a year is hard to justify.

Birdeye Alternatives and What They Cost

Tool Price Best for
Podium Quote-based; reported ~$399–$599/month Texting, inbox and payments with reviews
GatherUp $99/month (1 location); $60/location (2–10) Review requests and monitoring with published prices
NiceJob $75 or $125/month Home services with job software integrations
Feedback Guru Free; Pro $19/mo per location A simple Google review link, QR code and email requests

Sources for these prices are on each tool's pricing guide, linked in the table.

Feedback Guru: the simple, low-cost option (our product)

Feedback Guru is our product, so weigh this section accordingly. It is not a like-for-like replacement for Birdeye. It does one smaller job: it gives each business location its own review link and QR code, so you can ask every customer for a Google review in person, on receipts or in your own messages. Customers who open the link can leave a Google review, and can also send you a private message if they want to tell you something directly.

  • Free plan: your review link and QR code, at no cost.
  • Pro, $19/mo per location: all private feedback history, instant alerts, no "Powered by Feedback Guru" badge, and email review requests with up to 2 automatic reminders.
  • What it does not do: no SMS sending, no AI review replies, no integrations, no review widgets, no listings or social tools, and Google only. We can see when customers click through to Google, not how many reviews they post.

If those limits are fine for you, it costs a fraction of the tools on this page. If you need the extras, one of the other options is the better buy. Start on the free plan.

For a longer list, see the best Birdeye alternatives for small businesses or our Feedback Guru vs Birdeye comparison.

Frequently Asked Questions

How much does Birdeye cost per month?

Birdeye does not publish prices; its pricing page asks for your number of locations and contact details and returns a quote. Third-party reports put the entry Starter plan at about $299 per location per month (Costbench) or $299 to $349 (WiserReview), with Growth and Dominate tiers above that. Your quote depends on locations, modules and negotiation.

Does Birdeye have a free plan or free trial?

Birdeye's pricing page does not offer a free plan or a self-serve trial; it routes you to a quote. Costbench reports that there is no free plan and no trial.

Is Birdeye a 12-month contract?

Birdeye's cancellation policy says accounts can only be closed early if your signed contract includes an early opt-out clause, and it refers customers to that contract for terms. WiserReview reports that almost every Birdeye deal is a 12-month contract billed monthly that auto-renews unless you give written notice 90 days before renewal.

What hidden costs does Birdeye have?

WiserReview reports an innovation fee of about 8% added at renewal, SMS carrier fees of $0.01 to $0.03 per message, $500 to $2,000 for complex integration setups, and add-on modules at $50 to $200 per location per month. These are third-party estimates, so ask for each one to be written into your quote.

Is there a cheaper alternative to Birdeye?

Yes, if you need less. NiceJob publishes plans at $75 and $125 per month and GatherUp at $99 per month for one location. Feedback Guru has a free plan and a Pro plan at $19/mo per location for a review link, QR code, private feedback, alerts and email review requests. None of them matches Birdeye's full suite of listings, social, webchat and AI tools.

More Pricing Guides and Comparisons

How we check these prices

We read each vendor's own pricing page and terms on the date above. When a vendor does not publish prices, we say so and quote third-party reports, naming and linking each one. Third-party figures are estimates from buyers and analysts, not official price lists, and some of those publishers sell competing software. Feedback Guru is also a competitor, so check the vendor's own quote before you buy. Spotted something out of date? Email hello@feedback-guru.com and we will fix it.

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